How Do I Reset My Password?

We all forget our passwords from time to time, however, it’s nice and easy to reset it if you can’t log into your account.

You can change or reset your password on our website, or by giving us a call. You can try following the steps below before phoning us to reset your password:

Online (before you log in)

In the top right corner, click on ‘log in/register’ 

Underneath the log in and password boxes there is a link to reset my password

Click this link 

Enter your email into the address box 

Click on the reset password box

An email will then be sent to you with a link to reset your password 

Click on the link where you will be taken to our website 

Enter a new password and confirm 

Click on change password

You will then be presented with a new login screen 

Online (after log in) 

If you would simply like to change your password whilst logged in, follow these steps: 

In the top right corner click on My Office Stationery

On the left hand side there is a heading for Account Details with a link to edit 

Click on the edit link where you’ll be taken to a new page to change your name and contact details 

Look lower down on this page for a green change password box 

You will then be taken to a page where you can enter your old password and choose a new one 

Click update

Over the phone 

If none of the above methods have worked or you are having difficulties, we can manually change your password for you over the phone as long as you can give us your account details.