How Do I Apply a Discount Code or Free Gift Voucher?

Applying a discount code or free gift voucher to your order is nice and easy. You can do all of this whilst viewing your shopping basket in the checkout screen, but please note there are some exemptions where discount codes cannot be used. 

On the right hand side of the shopping basket page, you will find a summary of your order detailing the subtotal, delivery options, and VAT. Below all of this, you will find two boxes. One is to add an optional customer order number, and the other is to enter a discount code. Once you have entered the code and proceeded to payment, the voucher will be automatically applied. Any discounts and free items will then be displayed in your order summary and basket product list. 

From time to time, we will share promotional discount codes via our emails or on social media, so it’s well worth following us to stay up to date. 

Please note that discounts apply only to eligible products. There are some high value items like stamps or other products that are already on special offer, which will not qualify for further discount. This is usually because they are already heavily discounted. In this case, when you try to enter a discount code to your order, it simply won't apply. 

Lastly, discount codes are also only valid for a limited time before they expire. If you try to add more than one discount code to your basket, it will simply replace the previous one, as two cannot be used on one transaction. If you are still having trouble or require further assistance, our customer service team is happy to help.