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Collection of faulty or damaged goods

Collections are may on our behalf by a courier, all you need to do is pack the goods back into there original box with the packing slip, we advise you take a photocopy of this before handle for your own records.

There is no need to put an address on the box, upon arrival the courier will have the relevant labelling and paper work. Collections are made Monday to Friday, 8am - 6pm, most commonly collections are made in the afternoon in office complexes.

Collections in all instances should be fulfilled within 2-3 working days of you reporting the problem to us.

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Collection of faulty or damaged goods

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